Deep Drift
Support
Relaxing sound playback, sleep timers, widgets, and system controls.
Need help with Deep Drift? This page covers common support topics and how to contact us.
Email support
For help, feedback, or bug reports, contact us at pests.00.holiday@icloud.com.
Common Questions
- Audio will not play: Make sure your device volume is up, Silent Mode is off if needed, and no other app is taking over audio output.
- Background playback: Deep Drift is designed to continue playback in the background when audio is active.
- Lock Screen controls: When audio is playing, iOS may show playback controls on the Lock Screen and in Control Center.
- Sleep timer: Use the moon/timer control in the app to schedule audio to stop automatically.
- Widgets and Shortcuts: If widgets or shortcuts do not update right away, open Deep Drift once so iOS can refresh the latest app state.
- Deep Drift Pro: Purchases are processed by the App Store and managed through RevenueCat so Pro access can be restored. Use Restore Purchases in the app if your Pro access does not appear.
Reporting a Problem
When contacting support, include your device model, iOS version, the sound you were using, and a short description of what happened. Screenshots or screen recordings are helpful when the issue is visual.
Privacy
Deep Drift is designed to avoid collecting personal information. You can read the privacy policy here: Privacy Policy.